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Return and Refund Policy

Return and Refund Policy for CryptoCube.network

Last Updated: July 2026

CryptoCube ("we," "our," or "us") operates as an educational digital platform. The physical products promoted and sold through https://www.cryptocube.network are manufactured, fulfilled, and shipped by independent third-party networks (Amazon and Printify).

Because we utilize different fulfillment models depending on the item purchased, please review the specific return and refund procedures below. By purchasing any product through our Website or affiliated links, you acknowledge and agree that CryptoCube’s liability is strictly limited to the policies of these third-party partners.

1. Book Purchases ("Crypto Simplified")

All orders for physical and digital copies of the book Crypto Simplified (accessible via Amazon.com/dp/B0GRVSQZQY) are processed, printed, fulfilled, and managed entirely by Amazon.com, Inc.

A. Complete Transfer of Liability

CryptoCube is not the merchant of record for book sales. We do not collect your payment information, manage inventory, or handle shipping for the book. Consequently, CryptoCube accepts zero liability for delayed shipments, damaged books, missing packages, or incorrect editions.

B. Mandatory Amazon Resolution

All customer service inquiries, returns, and refund requests regarding Crypto Simplified must be resolved directly with Amazon. CryptoCube cannot and will not process returns, issue refunds, or facilitate exchanges for book orders.

  • To initiate a return, report a damaged item, or track a missing package, you must log into the Amazon account used to make the purchase, navigate to your "Returns & Orders" page, and follow Amazon's standard Return and Refund Policy and A-to-z Guarantee.

2. Official Merchandise (Apparel & Accessories)

All CryptoCube branded merchandise (including t-shirts, hats, coffee mugs, laptop sleeves, and other accessories) is sold via a Print-on-Demand (POD) model. These items are manufactured and shipped by third-party facilities within the Printify network.
While you complete your checkout on the CryptoCube website, Printify operates strictly as a Business-to-Business (B2B) fulfillment network. Printify does not interact with end-consumers. Therefore, all claims must be submitted to CryptoCube, and we will process them with Printify on your behalf, strictly governed by Printify's merchant policies.
A. Strict No-Return Policy for Preference or Sizing
Because every item is custom-printed on demand specifically for you at the time your order is placed, we do not accept returns, and we do not issue refunds or exchanges for buyer's remorse, incorrect color choices, or sizing issues.

  • You assume full responsibility for reviewing the sizing charts and product specifications provided on the Website prior to completing your purchase. All custom merchandise sales are final.

B. Defective or Damaged Merchandise (Manufacturer Claims)
If an item arrives physically damaged, contains a severe manufacturing defect, or features a clear printing error, you are eligible for a free replacement or a refund. This is strictly contingent upon the approval of the Printify manufacturing facility.
To initiate a defect claim, you must adhere to the following procedure:

  1. You must contact us at [Insert Contact Email] within thirty (30) days of the product's delivery date. Claims submitted after 30 days will be automatically rejected by the fulfillment network.

  2. You must provide your order number and clear, high-resolution photographs demonstrating the specific defect, damage, or printing error.

  3. CryptoCube will submit this evidence to Printify's merchant support on your behalf.

  4. Approval Contingency: A refund or replacement will only be issued to you if the Printify manufacturing partner formally approves the defect claim. We reserve the right to deny any claim that the manufacturer determines is the result of normal wear and tear, misuse, or minor discrepancies inherent to the custom printing process.

C. Undeliverable and Lost Packages

  • Incorrect Addresses: If an order is returned to the Printify manufacturing facility due to an incorrect, incomplete, or illegible address provided by you at checkout, you will be solely responsible for the cost of reshipping the item.

  • Lost in Transit: If a package is lost in transit, claims must be submitted to us no later than 30 days after the estimated delivery date so we can open a dispute with the printing partner.

  • Marked as Delivered: CryptoCube and the Printify network accept zero liability for packages that are marked as "Delivered" by the postal carrier but are subsequently lost or stolen from your property. We will not issue refunds or replacements for packages confirmed as delivered by the carrier tracking system.

3. Limitation of Liability

To the absolute maximum extent permitted by applicable law, CryptoCube disclaims all direct, indirect, incidental, and consequential damages arising from the purchase, delivery, or use of any product. In no event shall CryptoCube’s total liability to you for any damages, losses, or causes of action exceed the total amount paid by you for the specific product in dispute.

4. Contact Information

For legitimate defect claims regarding merchandise (subject to Section 2B), please contact us at:

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