Return and Refund Policy
Return and Refund Policy for CryptoCube.network
Last Updated: July 25, 2025
Thank you for shopping at CryptoCube.network. We strive to provide valuable and high-quality educational content to help you navigate the world of cryptocurrency. Your satisfaction is important to us.
1. Scope of Policy
This policy applies to all digital products, courses, and any other items purchased directly from the CryptoCube.network online store.
2. Digital Products & Courses
Refund Window:
Refunds may be requested within 7 calendar days of the original purchase date. After this period, all sales are considered final.
Eligibility Requirements:
To qualify for a refund, all of the following conditions must be strictly met:
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The refund request must be submitted within the 7-day window.
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For courses, no more than 10% of the content must have been accessed or completed (as tracked in our system).
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For digital downloads (e.g., e-books, templates), the main file(s) must not have been downloaded, accessed, or opened.
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The purchase must not have been part of a non-refundable deal, discount, or bundle (clearly stated at checkout).
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We reserve the right to decline refund requests if there is evidence of misuse, excessive refund activity, or abuse of our digital content.
How to Request a Refund:
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Send an email to Info@cryptocube.network with the following:
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Your full name
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The email address used for purchase
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Order number
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Name of the product or course
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Reason for the refund request (used for internal feedback purposes only)
3. Non-Refundable Items/Services
The following items are generally non-refundable:
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Services that have been fully rendered (e.g., completed one-on-one coaching sessions, if offered).
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Any product explicitly marked as "non-refundable" at the time of purchase.
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Free products or content.
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Any third-party products or services linked from our site but not directly purchased from CryptoCube.network.
4. Refund Process
Once your refund request is received and inspected, we will send you an email notification regarding the approval or rejection of your refund.
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If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain number of business days (typically 5-10 business days, depending on your bank or payment processor).
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If a refund is rejected (e.g., due to exceeding the usage limits or refund period), we will provide an explanation.
5. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at info@cryptocube.network.
6. Changes to This Policy
CryptoCube.network reserves the right to modify this return and refund policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions about our Return and Refund Policy, please contact: info@cryptocube.network